Layanan

Professional Services & Technical Support

At Dalian Fuler Diesel Engine Co., Ltd., we are committed to providing comprehensive support throughout the entire lifecycle of your diesel engine equipment. From product selection and spare parts supply to technical consultation and after-sales service, our experienced team is ready to assist customers worldwide.

Technical Consultation

Our specialists provide professional guidance for diesel engine selection, application matching, performance optimization, and system integration. Whether you require an engine for industrial equipment, marine applications, generator sets, or construction machinery, we help you identify the most suitable solution.

Genuine Spare Parts Supply

We supply a complete range of genuine and OEM spare parts for DEUTZ, Weichai, Cummins, Volvo, and other major engine brands. Our extensive inventory and efficient logistics network ensure fast delivery and reliable product availability.

Maintenance & Repair Support

Proper maintenance is essential for maximizing engine performance and service life. Our technical team provides maintenance recommendations, service guidance, repair solutions, and parts replacement support to help customers minimize downtime and operating costs.

Troubleshooting Assistance

When unexpected issues occur, our engineers are available to provide remote technical assistance and troubleshooting support. We help identify problems quickly and recommend effective corrective actions to restore equipment operation.

Customized Power Solutions

Every application has unique requirements. We offer customized diesel engine and power system solutions for industrial projects, marine vessels, construction equipment, and special applications, ensuring optimal performance and reliability.

Global Service Commitment

Our customers are located across Asia, Africa, Europe, the Middle East, and the Americas. We are committed to providing responsive service, professional communication, and long-term technical support wherever our customers operate.

Why Choose Our Services?

  • Professional diesel engine expertise

  • Genuine spare parts supply

  • Fast worldwide delivery

  • Responsive technical support

  • Customized solutions for various industries

  • Long-term after-sales commitment

At Dalian Fuler Diesel Engine Co., Ltd., our goal is not only to supply products but also to become your trusted long-term partner. Whether you need technical advice, spare parts, maintenance support, or complete engine solutions, our team is ready to help you achieve reliable and efficient operation.

Pertanyaan yang Sering Diajukan
1. T: Apakah suku cadang yang disediakan merupakan suku cadang asli?

A: Kami menyediakan suku cadang sesuai permintaan klien. Baik suku cadang asli, suku cadang aftermarket, maupun suku cadang OEM tersedia dengan harga yang kompetitif.

2. T: Bisakah saya berbicara dengan seseorang jika saya tidak yakin dengan apa yang saya butuhkan atau miliki?

A: Ya, tim penjualan kami yang antusias, sabar, dan profesional akan memberikan dukungan teknis, konsultasi, dan penawaran harga yang paling terperinci dan profesional kepada Anda. Anda dapat membantu tim penjualan kami dengan menyediakan informasi selengkap mungkin. Misalnya, Anda dapat memberikan nomor seri mesin, pelat nama mesin, atau pelat nama mesin lainnya.

3. T: Bagaimana garansi produk Anda?

A: Biasanya, garansi suku cadang berlaku selama 6 bulan.
Komponen elektronik tanpa garansi.
Garansi perakitan lengkap mesin selama 6 bulan. .

4. T: Berapa lama waktu pengirimannya?

A: Waktu produksi mesin diesel lengkap sekitar 7–20 hari! Beberapa suku cadang tersedia di gudang. Waktu pengiriman 1–2 hari kerja. Suku cadang lainnya kira-kira 4–7 hari kerja.

Mendukung Kesuksesan Anda dengan Mesin Diesel yang Andal dan Suku Cadang Asli.